FREQUENTLY ASKED QUESTIONS
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HOW DO I PURCHASE ITEMS?
To purchase click on the Add To Cart option of the item(s) that you want. The item(s) will then be added to your Shopping Cart. Items in My Shopping Cart are not reserved for you and are available for others to buy so make sure you act fast if there’s something you really want. Items will not be reserved from stock until you have paid for them. If an item goes out of stock it will be shown as 'Out of Stock' or 'Sold Out'.
HOW LONG WILL IT TAKE TO DELIVER MY ITEM?
This can vary based on where the item is being delivered to. Deliveries within your country will normally be quicker than international deliveries. We ship within 1-2 days and ship via USPS, which allows you to track the delivery.
MY ITEM HASN'T BEEN DELIVERED, WHAT SHOULD I DO?
Check the tracking information that was sent to you to see where the order is, and how long it will take to get to you. If it's showing delivered and you haven't received your order, please contact us.
WHAT IS THE RETURN POLICY?
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards/Gift Certificates
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 14 days after delivery
HOW DO I EXCHANGE AN ITEM?
Contact Us with your Order #
WHAT SIZE SHOULD I ORDER?
Please review our Size Chart. You will find measurements for bust, waist, and hips; and how to measure yourself. We carry sizes x-small, small, medium, large, x-large and xx-large.